Complaints Against Accredited Programs and Institutions
Accredited programs and institutions are required to uphold the CEA Standards and comply with other CEA policies during the term of accreditation. A student, faculty or staff member, as well as others outside the program or institution who may have knowledge of an alleged failure by an accredited program or institution to maintain the standards may file a complaint with CEA.
Complaints must be written, contain contact information of the complainant, and can be submitted electronically to This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail to the address below, and shall identify the specific standard(s) allegedly violated as well as a description of how the program or institution has failed to comply.
Complaints may be filed at any time. See CEA Policies and Procedures Section 15: Complaints.
Commission on English Language Program Accreditation
1001 North Fairfax Street, Suite 630
Alexandria, VA 22314 USA
